What you need to know!  

• All our bottomless brunch sittings last for a total of 90mins 

• If you require more food, you may ask the staff on the day, as we have limited portion size due to waste.

• Payment is taken on the day

• To confirm a booking, you place a card hold, this card is not charged unless you fail to comply with the T&C’s agreed upon when making the booking.

• Any change to party size without 48-hour notice will incur a fee of £10 per person as stated in the T&C’s

• If you cancel your booking with 24 hours notice you will incur a fee of £10 per person, if you cancel your booking less then 24 hours you will be charged the full amount for the booking. We are a small venue, and we understand that things happen, however unfortunately this is a strict policy.

• Last orders will be called 10 mins before the end of your visit to ensure everyone has time to finish their last drink. 

• You will be provided with a separate shot menu if you would like any to be added onto a tab to pay at the end of your visit or pay as you go.  

• We have unique styles of seating (Swings, Toilet seats), please notify us if you require special seating.

• Water can be provided for the table upon request.

• We understand our guests want value for their money but please drink responsibly.

  Responsible Drinking Policy

  At The Mad House, we are committed to ensuring a safe and enjoyable environment for all of our customers. To support responsible drinking, we ask that all patrons agree to the following terms:

  1. Responsible Drinking: All patrons are expected to drink alcohol responsibly. We encourage moderation and reserve the right to refuse service to any individual who appears intoxicated.

  2. No Tolerance for Excessive Drinking: Excessive or binge drinking will not be permitted on the premises. Our staff, trained in responsible alcohol service, may refuse to serve additional alcohol if a customer is visibly impaired.

  3. Staff Discretion: Our team will continuously monitor alcohol consumption and may intervene if a customer’s drinking is deemed to be excessive, disruptive, or endangers their safety or the safety of others.

  4. Safe Transport: We encourage all customers to arrange safe and responsible means of transport. Please do not drink and drive. Our staff are happy to assist with taxi arrangements where necessary.

  5. Identification and Age Verification: We operate a strict Challenge 25 policy. If you appear under the age of 25, you will be required to show valid identification proving you are over 18. Failure to provide valid identification will result in refusal of service.

  6. Zero Tolerance on Anti-Social Behavior: Aggressive, violent, or disruptive behavior, including as a result of excessive alcohol consumption, will not be tolerated. Such behavior may result in immediate removal from the premises and/or notification to law enforcement.

  7. Management's Right to Refuse Entry or Service: We reserve the right to refuse entry or service to any individual who, in the judgment of the management or staff, may compromise the safety or comfort of other patrons.

  By entering our premises, you agree to adhere to these conditions to maintain a safe and enjoyable environment for all.